Privacy policy

timms:design is an independent design studio based in Birmingham, UK.

For data protection purposes, the data controller is:
Ben Timms trading as timms:design
Email: ben@timmsdesign.com

When you contact timms:design or work with us, we may collect information such as:

• your name and email address;
• your company or organisation;
• information you provide about your project; and
• project, contract, invoice and payment records where you become a client.

The website may also process basic technical information such as your IP address, browser, device and server request data.

We use personal information to:

• respond to enquiries;
• discuss potential projects;
• prepare proposals and provide our services;
• manage client relationships and payments;
• operate and protect the website; and
• meet legal, tax and accounting requirements.

We do not sell your personal information.

We process your information where:

• it is necessary to respond to your request or fulfil a contract with you;
• we have a legitimate business interest in communicating with you, running the studio or maintaining the website;
• we need to comply with a legal obligation; or
• you have given us consent, where consent is required.

We use third-party services to run timms:design, including:

• Vercel for website hosting;
• Formspree for website enquiries; and
• email, file storage, accounting and other business services used to manage projects.

These providers may process information on our behalf.

Some providers may process information outside the UK. Where this happens, appropriate data protection safeguards are used.

We keep personal information only for as long as we reasonably need it.

Enquiry information will normally be deleted when it is no longer relevant. Client and project records may be kept for longer where required for contractual, legal or accounting purposes.

Financial records are generally retained for up to six years where required by UK law.

This website may use cookies or similar technologies required for website functionality and third-party services. If we use non-essential cookies, we will ask for your permission before using them.

Depending on how your information is being used, you may have the right to:

• access the personal information we hold about you;
• correct inaccurate information;
• ask us to delete or restrict the use of your information;
• object to certain uses of your information;
• receive certain information in a portable format; and
• withdraw consent where we rely on it.

You have the right to object to processing based on our legitimate interests.

To exercise your rights, contact ben@timmsdesign.com.

If you have concerns about how we use your personal information, please contact us.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk.

We may update this policy if the way timms:design handles personal information changes. The latest version will always be published on this page.